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Platform capability · Localization & Time Zones

Show dates and times in each user’s chosen time zone

One way of handling time zones on every platform frontend

The admin, portal, status and product frontends all show dates and times through one shared time-zone component, so users see them in the time zone they chose. The platform’s interface is in English only today.

Built in

What you get

  • One time-zone setting and selector on every frontend, so every date and time is consistent
  • Every error carries a code that software can read, in one standard format
Under the hood

How it works

Time zones are supported today, and translation is planned

Time-zone handling is consistent today: one time-zone setting across every frontend, and error codes that software can read. Translation is the planned work: moving text into files for each language, adding language switching to the portal and adding notification templates for each language. It follows the markets you sell into. The platform is built so that you can add languages step by step without rebuilding the frontends.

Further additions

Additions that extend the capability described above.

  • An AI-assisted translation tool that starts from the English text files (groundwork)
  • Translated interfaces in the frontends, with language switching
  • Notification templates for each language
  • Translated knowledge-base articles
  • Backend responses in the language the client asks for
  • Right-to-left layout support
Pairs well with

Related capabilities

Notifications

One API for in-app, email and Slack messages

Knowledge Base

Help articles and documentation your customers can search

Customer Portal & UI Kit

White-label customer portal, connected to the platform

Want a deeper walkthrough of Localization & Time Zones?

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