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Platform capability · Customer Portal & UI Kit

Give customers a self-service portal with your brand

White-label customer portal, connected to the platform

The main self-service pages are included: sign-in, sign-up, profile, billing, invoices, payment methods, MFA setup, support tickets, a notifications inbox and the knowledge base, all connected to the platform services. The portal and the platform’s other frontends share one React and Ant Design component library, the same time-zone formatting and one theming system.

Built in

What you get

  • White-label customer portal in your brand
  • Sign-in, sign-up, password reset and MFA setup screens
  • Profile management, with email and password change
  • Billing pages: subscriptions, invoices and payment methods
  • Support tickets: list, detail, comments and attachments
  • Notifications inbox with preferences
  • Knowledge-base reader with search and feedback
  • A shared React component library, built on Ant Design 5
  • Every date and time is shown in the user’s chosen time zone
  • Set your logo, main colour, portal name and favicon in the operator console
  • The frontends are structured so that translations can be added
  • Accessibility is checked with automated tests against WCAG 2.2 AA
Under the hood

How it works

The portal covers the common self-service tasks

The customer portal has sign-in, sign-up, profile, billing, invoice, MFA, support and notification pages, connected to the platform services. Deployment settings control its brand, name and domain. For deeper changes to layout and text, use the storefront repository.

Shared components and theming across frontends

The operator console, customer portal, status pages and product frontends share the same components and time-zone tools. New apps can use the same packages, so controls and dates behave the same way everywhere.

Set your brand in the operator console

Your logo, main colour, portal name and favicon are set in the operator console and applied when the portal loads. Changing your brand needs no rebuild, no new deployment and no engineer. For deeper changes such as custom text, layout or fonts, you take a copy of the branded starter and run it as your own.

Further additions

Additions that extend the capability described above.

  • Formal WCAG 2.2 AA audit

Want a deeper walkthrough of Customer Portal & UI Kit?

A solution architect will demo the live service against your domain model.

Get a deployment assessment