What does your next customer need from your product?
You might be getting a first pilot into customers’ hands, adding a feature to an app they already use, or answering their IT team before a rollout. Find the work ahead of you and see which parts SynaptaGrid supplies.
Choose the shared SaaS work blocking your team
Each path names the current problem, the services SynaptaGrid operates and the work that remains with your product team.
Bring your next customer into the product
Connect the first task in your app to a customer workspace and the plan the customer bought.
- Current problem
- Your pilot works in a demo. Getting a paying customer and their colleagues into it still takes a developer.
- What changes
- A customer admin can invite the team. Your app checks who can perform the task and whether the plan includes it.
Ship the next feature your customer asked for
Use the toolkit for the parts a new screen shares with the rest of the product. Your developers supply the records, columns and business rules.
- Current problem
- A customer asks for a list of overdue orders. The estimate also includes sorting, choosing columns and remembering how each person set up the table.
- What changes
- Your team defines what makes an order overdue. The shared table handles sorting controls and saves column preferences for the next visit.
Add enterprise identity and compliance controls
Use built-in SSO and SCIM provisioning and a tamper-evident audit trail, instead of implementing a separate integration for each customer.
- Current problem
- A deal or security review now depends on identity federation, provisioning, or audit evidence.
- What changes
- The buyer gets concrete controls to evaluate, with current availability and roadmap status made explicit. Customer data in Authorization, Audit, Comments, Support, AI and sign-in accounts is kept in a separate database for each organization. Data and Automation use a separate database for each app instance. The platform is audit-ready for SOC 2 and ISO 27001.
Embed a customer & admin portal
Use a white-label customer portal and operator console for identity, subscriptions, support, settings and application management.
- Current problem
- Onboarding, access, subscriptions and application management are creating manual work or support queues.
- What changes
- Customers manage routine account operations themselves while your team operates the estate from one console.
Scale a growing tenant workload
Services add and remove capacity with load, within limits set by the plan. Managed connection pooling absorbs connection spikes, and Large and Extra Large deployment tiers add database readers for read-safe queries.
- Current problem
- Request volume, workers, database sessions or read traffic are approaching the current plan boundaries.
- What changes
- Operators can raise plan quotas and scaling limits, allocate dedicated capacity, add database readers on Large and Extra Large tiers and attach scoped observability and alerting without changing the application contract.
Have the product built for you
Send the requirement and we build the application on the platform, bring software you already run onto it, or integrate it with the systems around it.
- Current problem
- You know what the product has to do, but you do not have the team to build it, or the platform work has to be finished before the product can start.
- What changes
- You get a scoped application delivered in milestones, running on the platform we operate, with the source and the data yours throughout.
Need help matching the platform to your requirements?
Bring one customer requirement, what already works and your target date. We will review the integration, deployment and work each team would own.