Platform capability · File Storage & Uploads
Signed upload and download links, with each customer’s files kept apart
One upload library used by every service. Files go straight to cloud storage and do not pass through your servers. The library provides signed download links, a connection point for malware scanning, file-type and size limits, image processing, retention rules and separate storage for each customer. Comments, Support and your own apps all use it, so uploads behave the same everywhere.
Comments, support tickets and your own apps all use the same upload library. There is one upload process, one scanner connection, one CDN setup and one set of retention rules, built into each service. Your app embeds a component, and the library handles the file transfer.
An upload does not pass through your servers. The client asks for a signed link, uploads the file directly to storage, then tells the service when it is done. Your endpoints stay fast, and the large file transfer goes straight to storage.
Allowed file types, size limits for each route, signed links, separate storage for each customer and encryption protect the standard upload path. When a malware-scanning provider is configured, the scanner connection can hold a file back until it has been checked. No scanning takes place unless a provider has been enabled. Audit records cover uploads, downloads and deletions.
A solution architect will demo the live service against your domain model.