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Platform capability · Data Residency

Keep customer data in the region it belongs to

Regional placement of customer data, including the EU

Each customer organization’s data can be placed in the region it needs, including the EU, so personal data stays where your customers require it. Apps mark their personal-data fields in the app declaration against a published privacy taxonomy, so the platform knows which data is personal and where it is stored.

Built in

What you get

  • Choose the region where each customer’s data is stored, including the EU
  • Data classified against an industry-standard privacy taxonomy, with no custom categories
  • GDPR erasure deletes the audit events about the person and leaves a verifiable erasure record in the chain
Under the hood

How it works

Customer data stays in its region

Each customer organization can be placed in the region it needs, and its personal data is then stored there. Shared services send each request to the customer’s region, so the boundary applies in every product built on the platform.

Classification uses a published standard

Apps mark their fields in the app declaration against a published privacy taxonomy. Because the taxonomy is a published standard, the classification can be reviewed and reused elsewhere. It is not a private scheme hidden in application code.

Pairs well with

Related capabilities

Multi-tenancy

Checks on every request, a separate database, or dedicated infrastructure

GDPR & Data Lifecycle

Shared GDPR rules for every app on the platform

Organizations, Plans & Settings

One record of every customer, app, plan and setting, with overrides for each customer

Notifications

One API for in-app, email and Slack messages

Want a deeper walkthrough of Data Residency?

A solution architect will demo the live service against your domain model.

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