The admin console is included
The console includes bulk actions, audit trails, search, filters, edit history and role checks. Operators use the separate set of operator roles, and the console can carry the branding of your deployment.
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Platform capability · Operator Console
An admin console that comes with the platform
One console for customers, plans, billing, support, settings and audit
A console for your operators, built with React and Ant Design. It covers organizations and users, plans, subscriptions, invoices, recorded support access, settings, regions, apps, scheduled jobs, audit search and app declaration import. Access follows the separate set of operator roles.
Built in
What you get
- Create, change and delete organizations and users, and manage members
- Plans, the apps in each plan, prices and subscriptions
- Subscription changes and invoice review
- Support access: an operator can act as a customer user, and each session is recorded
- System settings editor
- List of regions
- App catalog with the versions of each app
- Scheduled jobs view
- Registration of OIDC clients
- Notification template management
- Audit search with scope, column filters and sortable results
- App declaration import with validation, a preview of the changes and version history
Under the hood
How it works
Operator roles are separate from customer roles
Operators have their own roles, for example Support Agent, Billing Administrator, Platform Engineer and Security Auditor. These are separate from customer roles and are checked separately. An administrator of a customer workspace cannot become an operator, and an operator cannot change customer data outside their role.
Support access is recorded
Support staff do not get direct access to the database. They act as the customer’s user through the support-access flow. Each session creates an audit event with the operator’s identity, the duration and the reason, so auditors can see who looked and why.
Pairs well with
Related capabilities
Want a deeper walkthrough of Operator Console?
A solution architect will demo the live service against your domain model.